Accounts Receivable Administrator

Vacancy Information

Join the Greggs Finance team as an Accounts Receivable Administrator.  We're looking for a detail-focused and proactive Accounts Receivable specialist to join our team at Greggs.  In this role, you'll play a key part in managing accounts for our valued franchise and wholesale customers, ensuring accurate invoicing and timely collections.  If you're passionate about great service, enjoy working with numbers, and thrive in a fast paced environment we'd love to hear from you!

We can offer you:

• Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

As Accounts Receivable Administrator you’ll:

• Manage franchise and wholesale customer accounts, ensuring timely and accurate invoicing
• Monitor outstanding balances  and follow up overdue payments in line with compnay credit terms
• Process incoming payment and allocate them correctly in our SAP system
• Reconcile customer accounts, investigate discrepancies, and resolve billing or payment issues promptly
• Maintain strong working relationships with franchise and wholesales partners through clear and professional communication
• Prepare regular reports on accounts status, aged debt, and cash collections performance
• Contribute to continuous improvement of accounts receivable processes and systems

About you

You will fit right into this role if you can demonstrate:

• Strong attention to detail - essential for accurate invoicing, payment allocation, and account reconciliation

• Excellent communication skills - to build relationships and professionally manage payment discussion with customers

• Good organisational and time management skills - to manage multiple accounts and deadlines effectively

• Analytical thinking - to spot discrepancies, investigate issues, and identify process improvements

• Team player- works well with colleagues across finance and operations

• Resilience and persistence - comfortable with following up on overdue accounts while maintaining professionalism

• Proficiency in Excel - confident using spreadsheets for reporting, analysis and reconciliations

• Good knowledge of accounting/finance systems - experience with ERP or accounting software is a plus

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.