Vacancy Information
We are seeking a Growth Support Analyst to support the Digital Growth Manager in the development and management of key digital initiatives to unlock both new opportunities and to optimise existing workstreams.
The successful candidate will have a key role to play as part of a growing and fast-paced Digital team. The role will act as a day-to-day support to the Digital Growth Manager, helping to identify, shape and coordinate initiatives such as Search Engine Optimisation (SEO) & App Store Optimisation (ASO), web and app growth opportunities via A/B testing, and any in-store digital advancements.
The successful candidate will work with various internal stakeholders including the Greggs Digital team, IT/Technology, Customer, Business Leads and third-party agencies & platform providers to ensure our strategy is driving commercial benefit and is improving the digital experience of our customers and colleagues.
We are looking for an inquisitive individual who is highly organised, enjoys working with data and has the ability to work with large teams to coordinate projects.
We can offer you:
- Competitive pay
- 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
- Colleague discount, up to 50% off our own-produced products
- Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
- Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
- Career progression and learning and development
- Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
- Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
- A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
- Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
- This is a full-time role (35 hours per week) however flexibility in this will be considered
- We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
- The base location for this role is Newcastle-Upon-Tyne
What you'll do
As Growth Support Analyst you’ll:
- Report to Digital Growth Manager and work in the high-performing Greggs Digital team.
- Provide day-to-day support to Digital Growth Manager in key business plan initiates to ensure they are being progressed at pace, helping capture actions and follow up on key challenges to unblock progress.
- Facilitate/participate in workshops & project meetings to support Digital Growth Manager in documentation and administrative support as required.
- Liaise with other teams within the business to make sure they are clear on dates and timings of key digital initiatives.
- Support Digital Growth Manager to embed and deliver SEO & ASO strategies
- Work with data sets to interpret trends and identify any opportunities to optimise app and web performance
- Ensure insight, research and data is at the centre of digital decision making
- Stay up-to-date with latest industry and digital trends
- Conduct regular competitor analysis and report on strategies and techniques used within our competitor landscape
- Support with management of third-party suppliers and platforms
- Collaborate with internal App and Web Product teams to drive new initiatives
- Seek to continually improve team working practices and process to help ensure smooth running of planning and delivery
About you
We are looking for talented individuals with drive, who can ideally demonstrate:
- A passion to learn and a curious mindset to explore and identify new opportunities
- The ability to coordinate and collaborate with multiple stakeholders with differing requirements
- The ability to work under pressure and to tight deadlines
- A data-led mindset that is comfortable working with different types and formats of data.
- Thrive working within a dynamic environment and are adept at adapting when priorities change.
- Strong attention to detail, highly organised and able to progress work across multiple areas
- Excellent communication, and presentation skills
- A positive, proactive, hands-on style and would enjoy contributing towards building an adaptive, fun and creative environment for digital delivery in Greggs.
- Strong administrative and organisational skills
- Are supportive of an inclusive culture – recognising and valuing that difference is good
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.