Labour Forecast Analyst

Vacancy Information

We have a fantastic opportunity to join the Workload Planning team as a Labour Forecast Analyst at Greggs on a 12-18 month fixed term contract. 

You’ll be a vital player in supporting our continued growth and success and making sure that our shop teams have the right forecast sales and labour to run their shops effectively.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Management Bonus Scheme which is worth up to 10% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

As a Labour Forecast Analyst you’ll:

• Utilise the WFM systems effectively to produce accurate sales & labour forecasts aligned to shop types / sales channels / day-part etc.
• Constantly seek opportunities to improve forecast accuracy – focussing on day & location type - and align with other functions (finance / F&R)
• Analyse and report on key performance metrics, including actual sales v forecast and earned hours v demand; compare to agreed targets and prior year performance
• Select and manages appropriate forecasting algorithms
• Test and reports on the value of AI forecasting methods
• Monitor the accuracy of other key forecast volumes including customers, units, produced items etc.
• Complete weekly / monthly reports as required for the wider business, including for the Retail Director and Head of Central Operations
• Work alongside finance teams to understand the impact on shop wages and budgets, and highlight any risks / propose mitigating actions
• Maintain the events calendar and lead cross functional sessions and meetings to inform of actions taken
• Ensure that seasonal events are understood and configured, working with finance to provide effective guidance for retail teams to maximise profitability
• Complete a thorough review / analysis of all significant events (e.g. Ramadan, Easter, Halloween, Christmas, School Holidays) post event to report on successes and capture any learnings 
• Maintain parameters and configuration settings within the system
• Create and manage MI and reports for retail and other functional teams
• Manage and improves key operational processes including trading times and forecast amends

About you

You will fit right into this role if you have:

• Great influencing skills, with the ability to build relationships with  a wide range of stakeholders
• An aptitude for understanding and using IT systems
• An inquisitive mind, always looking to overcome problems and improve the status quo
• Experience of working with WFM systems and / or other forecast and planning tools
• A background in finance or mathematics, with an understanding of forecasting techniques
• An understanding of labour measurement techniques and labour models
• An understanding of retail operations

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!   We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.