Transport Administrator

Vacancy Information

We have a fantastic opportunity to join the Transport Admin team at Greggs Treforest.

We can offer you:

• Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Paid breaks
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

As Transport Administrator you’ll:

• Data Collation and Reporting:
• Collect and collate shop and franchise claims.
• Outlet data for analysis and reporting purposes.
• Ensure accuracy and completeness of data for informed decision-making. Planned Versus Actual KPI Reporting:
• Compare planned activities with actual performance to assess KPI achievement.
• Generate reports and provide insights for continuous improvement efforts.
• Answer, screen, and forward incoming phone calls for the transport department
• Clear exceptions on crown and raise order numbers
• Arrange courier collections
• Other site clerical tasks and reception duties as required

About you

You will fit right into this role if you can demonstrate:

• You are a strong team player, able to build good working relationships at all levels

• A proven ability to provide excellence in customer service

• High levels of accuracy and attention to detail

• Experience of, and the ability to multi-task and work with multiple priorities calmly and at pace

• Strong skills in planning, prioritising, and organising

• Excellent written and verbal communication skills

• Strong administrative and organisational skills

• Multi-tasking and working with multiple priorities at pace, delivering results within tight timescales

• IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams

• Strong numerical and analytical skills

• You are self-motivated with the ability to work under pressure and using own initiative

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

• Are supportive of an inclusive culture – recognising and valuing that difference is good

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.