Transport Operations Manager

Vacancy Information

We have an exciting opportunity for a Transport Operations Manager to join our new state-of-the-art Kettering National Distribution Centre (KNDC). This role will play a critical part in ensuring outstanding service to our shops and Regional Distribution Centres while supporting Greggs' continued growth and supply chain transformation.

As Transport Operations Manager, you will lead a team of transport shift managers and supervisors and drivers to deliver a safe, compliant and high-performing transport operation. You will be responsible for implementing the transport strategy, delivering operational plans, and driving continuous improvement while maintaining the highest standards of safety, service and colleague engagement.

• Management Bonus Scheme which is worth up to 17.5% of your salary

• Pension scheme with matching employer contributions up to 7%

• Company car or car allowance

• Colleague discount, up to 50% off our own-produced products

• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• The opportunity to purchase additional annual leave twice a year

• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate

• Private Medical Insurance which is free for you and subsidised for your dependants

• Income Protection should you become unable to work due to long-term sickness

• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary

• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family

• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support

• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Career progression and learning and development opportunities

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

• Lead and develop a team of transport managers, supervisors and drivers.
• Deliver operational and strategic transport objectives in line with business plans and budgets.
• Take responsibility for transport planning, resource deployment and operational problem solving.
• Ensure fleet maintenance, servicing and transport compliance requirements are fully met.
• Manage 24/7 transport operations, including rota planning and resource optimisation.
• Drive a culture of excellence, continuous improvement and colleague engagement.
• Develop, monitor and improve key performance indicators to support operational performance.
• Ensure compliance with all transport legislation, Health & Safety, food safety and company policies.
• Recruit, coach, develop and support colleagues to achieve their full potential.
• Lead performance management, PDRs, succession planning and talent development activities.
• Manage investigations, disciplinary and grievance processes where required.
• Promote a strong safety and food safety culture across the operation.
• Work cross-functionally with operational, national transport team and support teams to achieve commercial objectives
• Lead and deliver continuous improvement initiatives and operational projects.

About you

We're looking for a passionate and experienced operational leader with a proven track record in transport, logistics or distribution management.

You'll have:

• Experience leading large-scale transport, logistics or distribution operations.
• Strong commercial understanding with the ability to balance customer service, operational performance, and cost efficiency
• Experience managing change and driving continuous improvement initiatives.
• Strong knowledge of transport compliance, Health & Safety and operational best practice.
• Proven expertise in transport planning and route optimisation, supported by strong analytical and change management skills
• The ability to engage and influence stakeholders at all levels.
• A coaching and development-focused leadership style.
• The flexibility to thrive in a fast-paced, evolving operational environment.
• A passion for delivering exceptional service and putting customers at the heart of decision making.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is out culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.