Business Solutions Manager

Vacancy Information

We have a fantastic opportunity to join the Technology Engineering team at Greggs as a Business Solutions manager.

As Business Solution Manager you will lead our Integration, ERP Development, Testing and Power Platform teams through the next phase of our digital transformation.

You will provide cross-team leadership throughout the delivery of our roadmap of mission-critical digital solutions that enable Greggs to serve millions of customers in a fast, friendly and frictionless way every day.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Company car or car allowance

• Management Bonus Scheme which is worth up to 17.5% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

We are looking for someone who is passionate about building and supporting solution  delivery teams that have strong engineering practices based around modern, agile ways of working. 

Leveraging a servant leadership style, you will support your teams to deliver high-quality products that are robust, secure, scalable and maintainable, ensuring quality is baked-in at every stage of development.

You will support the team to learn from and share knowledge with one another other through paired and mob programming, code reviews as well as workshops and team meetings. 

Your key responsibilities will include:

• Supporting the Technology Engineering Services Manager in developing, continuously improving and delivering the business solutions strategy and approach at Greggs.
• Leading the business solutions organisation which encompasses the; ERP Development, Integration, Testing & Power Platform engineering teams.
• Lead and foster a culture of secure, robust and sustainable solution design and development within the teams that is underpinned by a culture of strong engineering practices, collaboration, and continuous improvement.
• Supporting the business solutions teams to develop and maintain a complementary set of SDLCs that ensure all solutions are secure, reliable, sustainable and aligned to business objectives and timescales.
• Enabling teams to effectively manage technical debt ensuring that over time the solutions landscape becomes increasingly secure and robust.
• Working with business solutions team leads to develop high-performing, self-organizing agile teams by providing guidance and support.
• Empowering teams to make decisions, resolve conflicts, and continuously improve their design and delivery processes.                
• Identifying opportunities for process improvement, automation, and streamlining of development workflows, with a focus on Dev-Ops values and the DORA metrics.  
• Collaborating with key stakeholders to understand their needs, priorities, and expectations.
• Building strong relationships with senior stakeholders to promote trust, collaboration, and support for business solutions initiatives.
• Providing guidance, coaching, and mentorship to other teams and stakeholders on engineering practices in order to gain buy in for secure and sustainable solution design and development.

About you

You will fit right into this role if you:

• Have a proactive, can-do attitude, be an experienced servant leader and enjoy contributing towards an adaptive, fun and creative environment. 
• Are experienced in working cross functionally, at all levels of the organisation and collaborating with multiple stakeholder groups. 
• Enjoy supporting the teams on a continuous journey of learning and improving as we become a high-performing, self-organising technology teams.
• Have experience of applying adaptive planning techniques to deliver innovative solutions to business problems. 
• Are experienced in building trust and highly effective working relationships with a diverse range of technical and nontechnical stakeholders at all levels of the organisation. 
• Have experience of establishing and leading new technology initiatives and be comfortable defining architectural principles and patterns in collaboration with the team as well as leading on key architectural decisions. 
• Have excellent presentation skills enabling you to effectively evangelise, explain and gain buy-in for complex technology concepts to technical and nontechnical people. 
• Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams and stakeholders.
• Demonstrated ability to drive change and influence stakeholders in order to ensure that technology solutions are robust, sustainable and closely aligned to the business need.
• Have strong analytical and problem-solving abilities, with a keen attention to detail.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.