Operational Efficiency Manager

Vacancy Information

We have an exciting opportunity to join the Supply Chain Operational Efficiency team at Greggs, playing a key role in driving continuous improvement across our Manufacturing and Logistics operations.

As an Operational Efficiency Manager, you will typically support two Supply Chain operating sites, working closely with site leadership teams to identify, prioritise and deliver measurable improvements in Quality, Cost and Delivery. You’ll also be a proactive member of the Group Operational Efficiency team, helping to build capability, embed Lean principles and shape best practice across the business.

This is a highly visible role, ideal for someone passionate about improvement, data-led decision-making and engaging teams to deliver lasting change

We can offer you:

• Management Bonus Scheme which is worth up to 10% of your salary
• Pension scheme with matching employer contributions up to 7%
• Colleague discount, up to 50% off our own-produced products
• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• The opportunity to purchase additional annual leave twice a year
• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
• Private Medical Insurance which is free for you and subsided for your dependants
• Income Protection should you become unable to work due to long-term sickness
• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• Career progression and learning and development opportunities
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

• Enable Manufacturing and Logistics sites to apply the Greggs Operating System, Lean and Continuous Improvement principles
• Identify and prioritise improvement opportunities using performance data and shop floor observation
• Agree improvement plans and quantified benefits with site senior management teams
• Deliver measurable improvements in Quality, Cost, Delivery, Safety and Food Safety
• Build and maintain a clear pipeline of improvement opportunities
• Facilitate structured problem-solving using data-led, evidence-based decision making
• Develop and embed effective productivity measurement and performance tracking
• Support the introduction of new products, processes, systems and equipment
• Coach, train and develop teams at all levels in Lean and CI tools and techniques
• Promote a strong culture of continuous improvement and constructive challenge
• Ensure all improvement activity meets Health & Safety and Food Safety standards
• Share best practice across sites and contribute to Group-wide improvement initiatives
• Develop a specialist area of improvement expertise and act as a subject matter expert

About you

You will fit right into this role if you:

• Have experience in Manufacturing and/or Logistics, ideally in a fast-paced environment
• Are results-focused and motivated by delivering tangible business benefits
• Have strong analytical, problem-solving and numerical skills
• Are confident influencing, engaging and motivating teams at all levels
• Can lead and facilitate multi-disciplinary teams
• Communicate clearly and effectively, both verbally and in writing
• Are organised, able to manage multiple priorities and work independently
• Understand and champion Health & Safety and Food Safety standards
• Are flexible and happy to travel regularly across UK sites
• Actively seek to develop your own skills and share knowledge with others
• Are inclusive, collaborative and aligned with Greggs values

Desirable:

• Experience in FMCG
• Knowledge of Lean, Continuous Improvement and change management
• Experience of formal reporting and performance measurement

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.