Senior Project Manager

Vacancy Information

We have a great opportunity for a Senior Project Manager to join our growing Business Change team here at Greggs House- Innovate, Newcastle on a fixed term basis. 

If you’re happiest in an IT environment, with complex projects to oversee, there’s a digital revolution underway at Greggs! We are looking for someone to deliver amazing outcomes for our colleagues and to help us meet growing business demand. 

As a Senior Project Manager, you’ll have the opportunity to dive into all facets of Greggs and play a crucial role in supporting the delivery of our Next Generation SAP Programme in the role of Implementation Manager. You will become part of a fast-growing, progressive working environment as we continue to grow our business. As a member of the Business Change Team, you’ll be required to  both support project delivery and also contribute to and help lead the team’s own internal continuous improvement strategy.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Management Bonus Scheme which is worth up to 12.5% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

Reporting to the Business Change Manager, the primary responsibility of this role will be planning and delivering agreed changes to the business safely and within agreed constraints.

Key Responsibilities

• Lead and mentor the IT&BC Project Management team, fostering a culture of accountability and continuous improvement and taking on the line management responsibility of that team.
• Spearhead the adoption and integration of PMP methodology into the teams way of working.
• Manage and deliver complex, high-impact projects from initiation through to closure, ensuring alignment with business goals.
• Collaborate with senior stakeholders to define project scope, objectives, and success criteria.
• Establish and maintain robust governance frameworks to ensure consistent project execution.
• Monitor and report on project performance, risks, and issues, providing strategic recommendations and insight.
• Drive resource planning and allocation across the PM team to optimise delivery capacity.
• Champion change management and stakeholder engagement throughout the project lifecycle.
• Ensure compliance with internal standards, regulatory requirements, and best practices - seeking to fill any gaps that are found.
• Contribute to strategic planning and portfolio management within the IT&BC function including collaborating on and developing the departments strategic plan.

About you

You will already have experience of leading project teams and will show the aptitude to develop an internal network at Greggs however, to be really successful in this role, we’re looking for candidates who are: 

• Outcome focused and able to apply common sense and theory to solve problems and take opportunities.
• Engaging in their style and take pride in clear written, presentation and verbal communication.
• Comfortable collaborating with others, on-team and off-team, to find solutions to problems.
• Astute and aware of how change can help Greggs achieve its business goals.
• Can demonstrate self-learning and have a genuine passion for professional development of themselves and their team. 

The successful candidate must be able to demonstrate:

• Have achieved the Project Management Professional (PMP) qualification
• Experience of successfully delivering business and technology change using practical examples to describe challenges and successes.
• Experience of delivering IT projects using practical examples to describe challenges and successes.
• Experience of working in agile, product backlog environments and traditional project delivery methodologies and ability to demonstrate an understanding of the differences and pros and cons of these approaches. 
• Experience of working in dynamic business environments, and managing delivery of multiple initiatives.
• Experience of building and leading a team of change professionals with direct line management responsibility 
• Excellent communication, presentational, written and organisational skills.
• The ability to think logically, overcome problems and interpret and present key statistical data in a way that can be understood by different stakeholder groups.
• The ability to self-starter with a proactive approach to daily tasks, overcoming problems and maintaining momentum.  
• Digital literacy, being proficient in standard office tools used in change management (e.g. Project, Monday.com, Excel, Word, Visio, PPT) and more creative use of other tools/technology to help communicate or facilitate. 

• Are a leader with a proven track record in people management and people development

• Have experience of influencing cross functionally and to Director Level

• Can demonstrate commerciality

• Are self-motivated with the ability to work under pressure and using own initiative

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

• Are supportive of an inclusive culture – recognising and valuing that difference is good

The successful candidate may be able to demonstrate:

• Delivery of large scale Enterprise projects (such as ERP).
• Experience of working on a large scale IT implementations.
• Experience of working in or knowledge of food-to-go or similar retail business environment.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!   We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.