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Technical Manager

Vacancy Information

We have a fantastic opportunity to join the Technical team at Greggs as a Technical Manager.

We can offer you:

  • 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

  • Management Bonus Scheme which is worth up to 12.5% of your salary

  • Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

  • Private Medical Insurance which is free for you and subsidised for your dependants

  • Permanent Health Insurance which is a replacement income scheme

  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

  • Defined contribution management pension scheme

  • Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

  • Colleague discount, up to 50% off our own-produced products

  • Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

  • Career progression and learning and development

  • Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

  • Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

  • Cycle to Work scheme

  • A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

  • Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

  • Management Grade B
  • This is a full-time role, however flexibility in this will be considered
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is Balliol Park, Newcastle upon Tyne
  • The role involves travel to other sites, a clean driving licence is required 

Reporting to the Regional Technical Manager as Site Technical Manager you are responsible for ensuring product safety and legality at several sites leading a technical team of QA Managers, QA Officers and QA Technicians. 

The role is responsible for developing and managing the sites technical teams to ensure the requirements of the BRCGS Global standard for food safety are implemented and adhered to at all manufacturing / packing / logistics sites covered by this role.  

Leading and managing harmonisation and the implementation of procedures, processes and systems to ensure compliance with food safety, quality and legality. Making decisions, managing change and supporting the development of food safety culture on the sites. 

The role requires a strong leader and decision maker to lead teams and drive change and best practice, build capabilities, work independently with minimal supervision, be organised and have excellent communication skills, engagement and influential skills to drive standards and improvements. As the role covers several sites the role requires a strong decision-making ability using a risk assessment approach, gathering facts and investigating issues in fast paced sites, the ability to deal with multiple issues and prioritise actions to ensure food safety and legality are not compromised. 

What you'll do

  • Lead and direct site technical teams to ensure harmonisation and consistency and implementation of Greggs Standard and BRCGS requirements 
  • Support projects and implementation into site systems and ways of working 
  • Lead food safety culture via site teams driving food safety ownership and continuous improvements 
  • Accountable and responsible for making high level food safety decisions and risk assessments on issues to ensure food safety and brand protection 
  • Ensure food safety management systems are implemented effectively on sites and communicated via site teams, communicating changes in process to the Technical Standards Team and Regional Technical Managers 
  • Ensure HACCP and allergen risk assessments are carried out at sites and controls implemented by site teams 
  • Manage direct reports so they are performing in line with their role profile and business requirements 
  • Implement auditing of projects and management systems, driving continuous improvement constantly aiming for best practice standards  
  • Lead best practice and harmonisation across all Supply Chain and Logistics sites, ensuring best practice, simplification, consistency in standards and ways of working are followed 
  • Accountable for delivery within budget, always looking for more efficient and cost-effective ways of doing things 
  • Proactively work with the technical team and sites management team 
  • Lead site incidents, product withdrawals and recalls 
  • Support Regional Technical Managers to deliver requirements supporting supply chain growth 
  • Deputise for Regional Technical Manager 

About you

You will fit right into this role if you:

  • A Degree level education in  Food Science based subject
  • HACCP level 4 and Food Safety level 4 qualifications 
  • Food Industry experience essential, ideally in a fast-paced supply chain role, minimum 3 years in a similar management role 
  • Practical knowledge and application of current BRCGS Food Standard  
  • Internal audit and BRCGS auditing qualification 
  • Are a leader with a proven track record in people management and people development
  • Have a track record of forming and strengthening trusted relationships with business stakeholders
  • Have excellent written & verbal communication skills and the ability to present ideas and opportunities (including using known presentational tools)
  • Strong decision maker 
  • A result focused approach with excellent communication skills and the ability to influence others 
  • Can multi-task and work with multiple priorities at pace, delivering results within tight timescales
  • Enjoy being part of a hard-working team, sharing the same end goal and celebrating results together 
  • Are self-motivated with the ability to work under pressure and using own initiative
  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
  • Proficient in IT (Word, excel, PowerPoint, Outlook, Office 365) 
  • Supportive of an inclusive culture – recognising and valuing that difference is good 
  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey! 

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!   We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.  


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