Business to Business and Consumer Gifting Manager

Vacancy Information

We have a fantastic opportunity for a Business to Business and Consumer Gifting Manager to join us here at Greggs.

In this role, you’ll shape and implement our strategy, manage key partnerships, and identify new opportunities to attract and retain customers. With a focus on brand integrity, customer experience, and sales performance, you’ll collaborate across multiple teams to enhance our offerings and drive the growth of Greggs’ B2B and B2C.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Management Bonus Scheme which is worth up to 12.5% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

• Deliver the development, implementation and performance of the Greggs B2B/B2C propositions and strategy
• Manage and optimise our relationships with key B2B partners
• Research industry trends and use this to attract new and appropriate clients to Greggs to grow B2B and drive incremental sales 
• Find and implement new ways to attract new customers to Greggs via our B2B and B2C opportunities including rewards programmes, colleague incentives and targeting opportunities across the customers of other brands
• Lead our B2C strategy and drive sales across all channels including in shop, online and via our partners 
• Be the brand “guardian” for our B2B/B2C activity working cross functionally across the teams to ensure all customer facing collateral meetings brand, technical and legal requirements
• Own the Customer Experience for all things B2B/B2C ensuring our clients and their customers benefit from a fantastic experience with Greggs and recommended us further
• Manage the B2B and B2C managers to ensure their contribution to the success of the business and to provide career development opportunities

About you

You will fit right into this role if you:

• Have previous experience working with B2B clients and/or external businesses in a collaborative and integrated way
• Experience in managing financial forecasts, budgets and fulfilment processes
• Ability to identify and optimise growth opportunities for Greggs by working with other businesses
• Commercial prowess and a firm understanding of key financial metrics and reporting
• Ability to analyse performance reporting to provide feedback
• Exceptional cross functional team working skills and relationships
• Ability to create and deliver strong presentations in order to influence others and gain support from cross functional teams
• Thinking and problem-solving skills with the ability to use information, experience and judgment to plan and accomplish goals
• An ability to review and challenge existing processes and procedures including suggesting improvements which will help the efficiency of the workstream 
• An ability to multi-task and manage priorities and deadlines
• Confident personality and excellent communication skills both written and verbal
• Confidence in presenting to external clients and holding meetings with senior stakeholders
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!   We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.