Quality Assurance Technician

Vacancy Information

We have a fantastic opportunity to join the Technical team at Greggs as a Quality Assurance Technician.

We can offer you: 

• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Working a backshift 2pm-10pm
• Colleague discount, up to 50% off our own-produced products
• Paid breaks
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

As a Quality Assurance Technician, you’ll:

• Ensure food safety and quality standards are maintained across the site

• Support managers / Supervisors and operators in their responsibility to Food Safety and Quality

• Evaluate process controls during production to ensure they comply with agreed specifications and procedures

• Complete quality checks in line with product specifications, QAS and organoleptic requirements

• Complete and update the site microbiological, chemical and allergen sampling schedules to ensure safety of products, evaluating results. 

• Own the management of non-conforming products, QA Holds and product releases

• Complete annual CCP validation checks of all Critical Control Points on site

• Carry out and update audits e.g., BRC Internal audits, Glass & Plastic, CCP, GMP inspections and product & process. issuing Non Conformities as required

• Carrying out traceability and mass balance exercises 

• Monitor equipment performance and control through internal calibration of scales and thermometers to ensure compliance

• Assist with customer complaint investigations

• Amend factory process control documentation

About you

We are looking for individuals who have drive, and can demonstrate:

• Excellent written and verbal communication skills

• Experience in high care manufacture

• Level 3 Food Hygiene 

• Internal audit qualification 

• Good understanding of BRCGS Global Standard Food Safety 

• Strong skills in planning, prioritising, and organising

• Multi-tasking and working with multiple priorities at pace, delivering results within tight timescales

• The ability to communicate and influence at all levels

• The ability to build strong cross functional relationships

• The ability to work independently and as part of a small team

• Initiative and the ability to see tasks through to completion

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

• Are supportive of an inclusive culture – recognising and valuing that difference is good

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.