Warehouse Manager

Vacancy Information

We have a fantastic opportunity to join the Enfield Distribution Warehouse team at Greggs and really help to shape exciting and dynamic

We can offer you:

• Management Bonus Scheme which is worth up to 10% of your salary
• Pension scheme with matching employer contributions up to 7%
• Colleague discount, up to 50% off our own-produced products
• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• The opportunity to purchase additional annual leave twice a year
• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
• Private Medical Insurance which is free for you and subsidised for your dependants
• Income Protection should you become unable to work due to long-term sickness
• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• Career progression and learning and development opportunities
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

• Taking responsibility for the implementation of the business plan for the future growth of the Distribution Centre.
• Overseeing the recruitment and development of the back and nights warehouse teams to be able to deliver to 520+ shops
• Ensuring goods are available to be despatched to the shops at the time required to meet service levels
• Leading and acting as Champion for warehouse management systems
• Creating and implementing rota patterns for back and night shift cover whilst maintaining service and budgetary control
• Reviewing internal customer interface and systems to identify actions to improve customer satisfaction
• Developing and maintaining set Key Performance Indicators and ensuring these are fully utilised to drive improvement
• Leading the Logistics site team meetings to identify areas to improve cost and customer service KPI performance
• Managing the despatch process to ensure continuous improvement.
• Managing Manual Handling Equipment fleet and compliance.
• Ensuring that Health and Safety and Food Hygiene regulations and standards are adhered to
• Ensuring that Team training is carried out within company policy and legal compliance
• Leading the team with high visibility through regular meetings and coaching, promoting a culture of achievement and responsibility in line with the values,
• Carrying out PDR’s with direct reports, agreeing targets and objectives, conducting monthly 1 to 1’s and agreeing individual development plans to forge strong communication links within the department.
• Working closely with the day Warehouse Manager to ensure smooth handovers and that the warehouse operates as one team.
• Assisting the Logistics Manager in identifying and developing proactive warehouse approaches

About you

You will fit right into this role if you:

• Are a strong team player, able to build good working relationships at all levels

• Can demonstrate a proven ability to provide excellence in customer service

• Are results focused with strong planning, prioritising and organisation skills

• Can multi-task and work with multiple priorities at pace, delivering results within tight timescales

• Are self-motivated with the ability to work under pressure and using own initiative

• Have strong analytical and problem-solving skills with experience of analysing information and issues to identify current and potential problems and develop and implement workable solutions

• Able to engage and work collaboratively with other teams to make improvements to processes and influence stakeholders at all levels

• A good communicator, able to operate at all levels clearly and concisely with the proven ability to communicate complex data terminology so it is understood by the data owner and the business

• Are supportive of an inclusive culture – recognising and valuing that difference is good

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.