Retail Food Safety Manager

Vacancy Information

We have a fantastic opportunity to join the Technical team at Greggs within Central Food Safety.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Management Bonus Scheme which is worth up to 10% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do

• Collecting, collating and communicating KPI data to schedule 

• Maintaining accurate and up-to-date documentation 

• Leading and contributing to the development and implementation of quality standard operating procedures 

• Contributing to Retail HACCP teams; reviewing, updating and maintaining HACCP systems and procedures 

• Investigating and following through non-compliance and incidents relating to enforcement and serious food safety complaints 

• Liaising with the Regional Technical Manager and Retail team to ensure customer complaints and investigations are handled and completed correctly 

• Ensuring microbiological sampling and data management is completed as directed 

• Ensuring allergen controls are appropriate and that labelling is legally compliant 

• Taking responsibility for raising the standards of hygiene and microbiological performance with operation 

• Liaising with Pest Control contractors to ensure commitments are met and to raise awareness of issues 

• Liaising with local Authority Representatives to provide problem resolution 

• Contributing to training activities where necessary 

About you

We are looking for individuals who are driven, and can demonstrate:  

• A Degree or HNC level education in a Food Science based subject  

• HACCP Level 3 and Food Safety Level 3 qualifications  

• Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background  

• Proven experience in investigations and internal audits with strong attention to detail   

• Proven experience of leadership, decision making and report writing  

• A result focused approach with excellent communication skills and the ability to influence others  

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together  

• Are supportive of an inclusive culture – recognising and valuing that difference is good  

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!  

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.